
Outcomes-Driven Impact Analysis & Decision-Making
Ikaso partnered with a state health and human services agency to measure and share the impact of large-scale investments.

Statewide Staffing Contract Transition and Implementation
Transitioning a state’s temporary staffing and consulting services program contract to a new vendor, after supporting the procurement process.

Home and Community-Based Services (HCBS) Spending Plan Management and Implementation Support
Ikaso provides strategic and operational support to state leaders as they developed a spending plan under tight timeframes and continue to implement proposed activities.

Collaborative Goal-Setting Across Social Service Agency Initiatives
Ikaso helped state leaders develop Objectives and Key Results to enhance collaboration across divisions and address agency priorities.

Family Preservation Program Development and Procurement
Ikaso helped state leaders address fiscal and operational challenges in tight timeframes.

Procurement Organization Analysis and Strategy Development
We conducted data analysis, organization and process reviews, external benchmarking, and staff interviews to identify the causes of high turnover within a state department. We developed a path for improvement with 18 recommendations to foster team identity, cohesion, and purpose.

Statewide Early Childhood Strategic Plan
To strengthen early childhood care, Ikaso facilitated the development of a strategic plan with twelve goals, defined outcomes, and detailed action steps based on input from diverse, statewide stakeholders.

State Government & Community Resource & Referral Network Integration
Ikaso partnered to support the transition of a statewide community resource and referral network from a non-profit organization into a state health and human services agency to better address heightened service demands among budget constraints. We built community rapport, ensured continuity of operations, and upheld state priorities — an approach that resulted in successful stakeholder engagement, budget analysis and cost-saving strategies, and contract review and negotiation.

Coordinated Sourcing with Schools and Local Government
Ikaso identified contracts where state and local purchases overlapped and found opportunities to modify state contracts to bridge local and State purchasing needs. In turn, this helped generate savings for the State and increased the purchasing volume in existing State agreements.

Human Services Providers Outcomes Orientation Review
Ikaso helped a national philanthropic foundation collaborate with its grantee portfolio to develop a framework to determine human services grantee’s outcomes orientation. We, in collaboration with the foundation, engaged direct service and policy providers. We identified conditions that enable outcomes orientation and built a framework for evaluating provider progress as they move toward creating a fully outcomes orientation within their organization.

Supporting a Client State through the COVID-19 Emergency
Ikaso helped state leaders address fiscal and operational challenges in tight timeframes in response to the public health emergency. We helped identify and implement program updates and new initiatives and renegotiate a suite of services contracts to align with program needs and ensure service levels were preserved, while achieving fiscal targets. We continue to support strategy and development of targeted division recovery activities and provide valuable insight through fiscal analysis of federal COVID-19 relief funding.