Ikaso’s professionals bring with them backgrounds from management consultancies, public sector procurement and human resources organizations, and health care organizations. We offer deep domain knowledge in healthcare, social services, and administrative program areas. Examples of our areas of expertise include the following:

Health Care and Social Services

Program Services

  • Care management
  • Crisis management
  • Durable medical equipment
  • Enrollment broker
  • Food services (state-operated facilities)
  • Incontinence supplies
  • Managed care organizations (MCOs)
  • Nursing facilities
  • Pharmacy benefits management (PBM)
  • Prior authorizations
  • Radiology benefits management

IT Systems

  • Child care information systems
  • Enterprise data warehouse
  • Medicaid Management Information Systems (MMIS)
  • Eligibility determination systems


  • 1915(c) Home and Community Based Services (HCBS) waivers support
  • Actuarial services
  • Clinical services review
  • Cost allocation
  • EBT (SNAP and TANF)
  • Fiscal agent
  • Fraud and abuse detection
  • Health insurance exchanges
  • Independent verification and validation (IV&V)
  • Long term care audit
  • Quality improvement & assurance
  • Rate setting

Administrative Services


  • Agency-specific or enterprise-wide strategic sourcing of products and services
  • Coordinated procurement initiatives across state and local governments (e.g., K-12 entities, cities and towns, higher education entities)
  • Contract monitoring and savings validation
  • E-catalog implementation and optimization support
  • Minority/women/veteran-owned business program and small business program support
  • Procurement agency reform
  • Strategic Sourcing

Sample Strategic Sourcing Categories

  • Advertising and Public Relations
  • E-books
  • Educational testing
  • Furniture
  • Maintenance, repair, and operations
  • Office Equipment
  • Office Supplies and Paper
  • Paint
  • PC Hardware
  • Printing and Mailing Services
  • Road Salt
  • Software
  • Vehicles

See our team’s experience and expertise

See examples of our project results